PRIVACY POLICY

This Privacy Policy was last updated on January 28, 2021.

Overview

Throughout the site, the terms “we”, “us” and “our” refer to 5Africa.com. learn.5africa.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

learn.5africa.com is committed to protecting the privacy of all of our website visitors. We respect your privacy and your choice to not have your personal information shared with other parties. Please read the following to learn more about our policy. Your use of our web site indicates your acceptance of this Privacy Policy.

learn.5africa.com is fully GDPR compliant.

1. Access Data

When you visit the Cudoo.com website, we automatically save general information as server log files, including, used IP address, browser type and version and the operating system of the user. As a rule, this information does not allow you to draw any conclusions about yourself and is collected by us for the purposes of error detection and correction, in order to operate our website safely. In addition, we track all website visits statistically and regularly evaluate the results in order to adapt our website to user needs. Our legal basis for the collection of access data is Art. 6 (1) b) GDPR.

2. Registration on our Website (registration data)

When registering for the use of 5Africa’s products and services, the following personal data are collected: last name, first name, email address, and in some cases, we may ask for the company name, company website address and city. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during the registration at any time. Our legal basis for the collection of registration data is Art. 6 (1) b) GDPR and the customer’s consent.

3. Cookies

We use so-called cookies on all our websites. Cookies are small text files that your browser saves on your computer and which allow an analysis of your website usage. Cookies automatically send us certain information about your computer and your connection to the Internet, such as IP address, operating system and browser used. We process this information to optimize our offerings, to present them to you easily and to improve our advertising as well as our marketing. This is done as follows: Most of the cookies we use are so-called session cookies, which are automatically deleted by your browser after the end of your visit to our website. Session cookies provide us with information about visitor behavior on our website, which we analyze. With the knowledge gained, we will make our website more user-friendly, place important content on the most popular pages and develop our marketing strategies according to the interests of our target audience. Other cookies are stored longer on your device and allow us to recognize you as a user during a subsequent visit to our website. For example, if you agree to “Remember Username and Password” on the login page, you will get faster access to the user area in the future. In case of a later login you do not need to repeat these entries. We do not pass on information that we receive through our cookies to third parties. By using the “Incognito” / “Private” mode of your browser or by means of corresponding settings in your browser, you can prevent the installation of cookies. As a result, some of the facilitation of operating our website will no longer work. Nevertheless, you can use the website, login and all offers of learn.5africa.com. and all its products even without cookies. Our legal basis for the use of cookies is Art. 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is e.g. the optimization of our advertising to increase our sales.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”), on all websites. Google Analytics uses its own “cookies” (see above). On behalf of learn.5africa.com, Google uses this information to evaluate every use of our websites, to compile reports on website activity in general, and to provide other services related to website activity and internet usage to learn.5africa.com. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Google is an American company that uses servers in the United States and has been licensed by us to transfer personal information worldwide, including to non-EEA countries. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics. Our legal basis for the use of Google Analytics is Art. 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is e. g. the optimization of our advertising to increase our sales.

5. Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords advertisers’ websites. The information obtained from the conversion cookie is used to generate conversion statistics for advertisers. Customers will be told the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag (“clicks”), the number of times their ad was shown (“impressions”), and the number and type of actions users take after clicking an ad on the linked web page (“Conversions”). However, they do not receive information that personally identifies users. Google is an American company that uses servers in the United States and has been licensed by us to transfer personal information worldwide, including to non-EEA countries. If you do not want to participate in the tracking process, you can refuse the required setting of a cookie – for example via a browser setting that generally deactivates the automatic setting of cookies or sets your browser to block cookies from the domain “googleleadservices.com”. Please note that you cannot delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again. Our legal basis for the use of Google AdWords is Art. 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is e. g. the optimization of our advertising to increase our sales.

6. Intercom

Intercom Live Chat is a live chat built-in on our websites that allows our users to communicate with one of our employees at all times. The Intercom.com s.r.o. collects access data such as IP address, browser and operating system type as well as the dial-in location from users of the live chat. In addition, cookies (see above) are used, which collect further data about user behavior. Intercom claims to process this information solely to improve its own services. These cookies can also be avoided as described in the section “Cookies” (see above). As a result, the live chat may no longer function properly. The Intercom.com s.r.o. stores and processes all collected data on servers located in Czech Republic. Our legal basis for the use of Intercom Live Chat is Art. 6 (1) b) GDPR and the customer’s consent.

7. Contact form

If you contact us by email or contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions. In addition, please contact us at contact@cudoo.com in order to assert your data protection rights. Please read the section entitled “Your rights to access, rectification, cancellation, blocking and opposition”. Our legal basis for using a contact form is Art. 6 (1) b) GDPR and the customer’s consent.

8. Payment Processing (Stripe)

We outsource the processing of credit card transactions to Stripe. We securely transmit your credit card information to Stripe (our payment processor). Stripe, however, does store this information. Stripe maintains that it is PCI compliant. We do not store the last four digits of your credit card nor we store the brand of the credit card. Our legal basis for using a payment provider is Art. 6 (1) b) GDPR and the customer’s consent.

9. Retention, deletion or blocking of data

We adhere to the principles of purpose limitation and data minimisation. Therefore, we only store your personal data for as long as it is necessary to achieve the purposes mentioned here or as long as the many storage periods required by law. After discontinuation of the respective purpose or expiry of these deadlines, the corresponding data will be blocked or deleted in accordance with the statutory provisions. Our legal basis for the deletion or blocking of personal data is Art. 5 (1) b) GDPR and Art. 5 (1) c) GDPR.

10. Your rights of access, rectification, cancellation, limitation of processing, data portability and to withdraw consent

Of course, we will provide access to your personal data stored by us at any time. If you wish, you will receive them in a structured, commonly used and machine-readable format. We will be happy to correct, edit, limit or delete your personal data at your request, provided that no statutory storage requirements are in conflict, or forward them to another responsible office. If your personal data stored with us has been processed incorrectly, out-of-date or unlawfully, you can restrict its processing by us. Finally, you may change or revoke your consent to the processing of your personal information at any time with future effect. To request any of these changes, please contact us at contact@cudoo.com.

Our legal basis for the disclosure, correction, deletion, limitation of processing and data transmission is the respective request of the data subject.

11. Modification of this Privacy Policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as: For example, when introducing new services. Your new visit will be subject to the new privacy policy.

12. Questions to our Data Protection Officer

If you have questions about data protection or wish to complain about the improper processing of your personal data (such as collection, storage, modification, transfer, deletion, etc.), please contact us at contact@cudoo.com.